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Patient Rights & Responsibilities

 As a patient you have the right to:
  1. Receive considerate and respectful care.
  2. Obtain from your physician complete, current information concerning your diagnosis, treatment, alternatives, benefits, and prognosis in terms you can be reasonably expected to understand.
  3. Receive information necessary to give informed consent prior to the start of any procedure and/or treatment from the physician.
  4. Establish Advance Directives, which state your choices about medical care or name someone to make these decisions about your medical treatment. You can expect the hospital to honor your decisions to the extent permitted by law and hospital policy.
  5. Expect every consideration of personal privacy concerning the medical care program.
  6. Expect that all communications and records pertaining to your care will be treated as
  7. Review the records pertaining to your medical care and to have the information explained or interpreted as necessary, except when restricted by law.
  8. Expect that, within its capacity, a hospital will make reasonable response to the request of a patient for services.
  9. Obtain information as to any relationship of the hospital to other health care and education institutions relating to patient care.
  10. Be advised if the hospital proposes to engage in or perform human experimentation affecting the care or treatment.
  11. Expect reasonable continuity of care when appropriate.
  12. Examine and receive explanation of charges regardless of payment source.
  13. Know that the hospital rules and regulations apply to patient conduct.
  14. Access an internal complaint process and also to appeal to an external agency.
  15. Receive the appropriate assessment and management of pain at this facility and:
    • Information about pain and pain relief measures
    • A concerned staff committed to pain prevention
    • Health professionals who quickly respond to reports of pain
    • Your reports of pain will be believed
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